The player from Austria has been waiting for a withdrawal for less than two weeks. The player later confirmed that the withdrawal państwa processed successfully, therefore we marked this complaint as resolved. The player from Malaysia is experiencing difficulties withdrawing his winnings due to ongoing verification. Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint. The player from Greece requested a withdrawal, but it has not been processed yet.
The complaint państwa rejected because the player did not respond jest to our messages and questions. The complaint has been reopened after we were contacted aby the player. We received information from the casino that the player mistook the casino for another. Later, the complaint państwa rejected again due jest to the player's unresponsiveness. The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Hungary requested a withdrawal dziesięć days prior owo submitting this complaint.
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The player from Australia had experienced difficulties verifying her account. She initially contacted the internetowego casino in September of the year before owo verify her proof of age, as she did not have a license. Despite our team's efforts to communicate with the casino and resolve the issue, the casino had failed jest to cooperate. The complaint had been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There had been istotnie progress even two weeks after the casino państwa notified about the player's complaint. The player from Ecuador had reported that his internetowego casino account had been blocked without explanation after he had attempted to withdraw his winnings.
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